RETURN POLICY
Last updated January 27, 2023 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@kaptaanbs.in to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Kaptaan Business Solutions
Attn: Returns RMA # Mehdipatnam Hyderabad, Telangana 500028 India Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note      ●     A 10% restocking fee will be charged for all returns.      ●     Sale items are FINAL SALE and cannot be returned.      ●     For virtual products like courses if customer watches more than 3 Videos there will be no refunds
QUESTIONS

If you have any questions concerning our return policy, please contact us at:
info@kaptaanbs.inThis return policy was created using Termly’s Return and Refund Policy Generator.

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